Returns & Refunds
Thanks for shopping at newlifeusa.com
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase and sale items may also be returned.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
How to return your item
To return an item to us, please mail it to the following address:
320 Pine Ave. Suite 400 Long Beach, CA 90802
If you have any questions on how to return your item to us, please contact us by email at firstname.lastname@example.org or by telephone at (562) 924-3270.